Privacy Policy

Last Updated: March 2024

Emerald Capital ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our advisory services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an inquiry through our website
• Request information about our advisory services
• Subscribe to our communications
• Engage with our advisory team

This information may include:

• Name and contact information (email address, mailing address)
• Business information (company name, industry, size)
• Strategic and operational information (as relevant to advisory engagements)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device identifiers and operating system information

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and advisory requests
• Provide, maintain, and improve our services
• Communicate with you about our advisory services and engagements
• Send you marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and enforce our terms
• Prevent fraud and enhance security

3. SMS/Text Message Communications

If you opt in to receive SMS or text messages from Emerald Capital, the following terms apply:

Consent and Opt-In

By providing your mobile phone number and checking the SMS consent box on our contact form, you expressly consent to receive recurring marketing and informational SMS/MMS messages from Emerald Capital. These messages may include updates and information about our advisory services, and may be sent using an automated telephone dialing system (ATDS).

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency and Charges

Message frequency varies based on your activity and our communications. You may receive up to 4 messages per month. Message and data rates may apply depending on your mobile carrier's plan. Please contact your mobile carrier for details about your specific plan and any applicable charges.

Opt-Out and Help

• To Stop Messages: Reply STOP to any message to opt out of future SMS communications from us. You will receive a confirmation message.
• For Assistance: Reply HELP to any message, or contact us at emerald@emeraldcapitals.com.

Important Notice

Consent is not a condition of purchase. You are not required to agree to receive promotional text messages as a condition of purchasing any goods or services from Emerald Capital.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., analytics providers), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity
• Protection of Rights: To protect our rights, property, or safety, or that of our users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at emerald@emeraldcapitals.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings, though disabling cookies may limit certain website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiry as promptly as possible.